FAQs
We have two plans. With Plan A — No Down Payment, you pay $499 a month and nothing upfront. With Plan B — Down Payment, Lower Monthly, you pay $1,355 as a down payment, which covers your website and your first month, and then $256 a month after that. Both plans include the same website and the same service.
The monthly fee pays for me looking after your website every month. That includes:
- security updates to keep your site safe
- uptime monitoring so I know right away if something goes down
- ongoing SEO monitoring to help you stay visible on Google
- up to 2 hours of changes each month, like new photos, updated hours or a new service
Hosting, your SSL certificate, your domain name and basic SEO setup all come free with your plan. You’ll never get a separate bill for any of them.
Plan B saves you money over time, and the website is yours from the first payment either way. Plan A is easier if you’d rather not pay a large amount at the start. Pick whichever works better for your cash flow.
No. Hosting, SSL and your domain are all included. You’d only pay more in these cases:
- You ask for more than 2 hours of work in a month. Extra time is $40 an hour, and I’ll always get your OK first.
- A payment is more than 7 days late. That adds a $25 late fee.
- You choose one of the optional add-ons.
- Your AI receptionist or follow-up assistant runs up unusually high calling or texting charges. I’ll tell you in writing first, and you’d pay only what it actually costs me.
- You dispute a charge with your bank instead of contacting me first. Any dispute fee the bank charges me gets added.
You pay by card through a secure online checkout. I never see or handle your card number. After that, your monthly payment is charged automatically, and you get a receipt by email each time.
Yes. On either plan, it’s 100% yours as soon as your first payment goes through. On Plan A, that’s your first monthly payment. On Plan B, it’s the $1,355 down payment. When ownership transfers, I send you all your files and logins through a secure, encrypted transfer.
You do, from day one. Your domain is always registered in your name, never mine. I manage it for you while you’re a client.
Once the site is yours, you can do that. Give me 7 days’ notice and I’ll send you a complete copy of the site and help move it to whatever host you choose.
I may show screenshots of your finished site in my portfolio and marketing, and mention you as a customer. I never show your private information or your customers’ data. If you’d rather I didn’t, just email me at hello@coldfiredigital.com and I’ll stop.
Yes. There’s a 6-month minimum, and after that it’s month to month. Right now our first 5 clients get a shorter 3-month minimum, so if you sign now you’d get that. If you add the AI Receptionist, Follow-Up Assistant or AI Website Chat, you’ll sign one short extra document for that. You only need to read and sign it if you’re actually adding one. If you only want the AI Receptionist or Follow-Up Assistant without a website, you sign one AI Services Agreement instead, with a 3-month minimum and then month to month.
If you cancel before the minimum is up, the cancellation fee is half of the months you have left. Here’s an example on Plan A: if you cancel after your first month, 5 months are left, so the fee is half of 5 × $499, which is $1,247.50. The AI Receptionist, Follow-Up Assistant and AI Website Chat work the same way over their 3-month minimum: if you cancel a $449 service after your first month, 2 months are left, so the fee is half of 2 × $449, which is $449. Once the minimum is over, there’s no fee at all.
Email me at hello@coldfiredigital.com at least 30 days before your next billing date. Your service ends at the end of that billing cycle.
The Plan B down payment isn’t refundable, because it pays for design and build work that’s already done. Your contract also lists specific checks your finished site has to pass, like:
- loading securely
- working on phones
- the contact form delivering to your email
- having no broken links
If the site fails one of those checks, I fix it for free. If I can’t fix it within 30 days, you get back what you paid for that part.
After you approve the site, you also get a 30-day launch warranty: if something on that list stops working because of my build, I fix it free, and it doesn’t use up your 2 monthly maintenance hours.
For the AI Receptionist and Follow-Up Assistant, each one has to pass its own setup checks, like answering calls and booking to your calendar, or sending the missed-call text. If one doesn’t, I fix it for free. If I can’t fix it within 30 days, you get back what you paid for that service for that time.
You get:
- a custom-designed site with up to 5 pages, like Home, About, Services, Contact and Gallery or Menu
- a layout that works on phones, tablets and computers
- a contact form
- SEO setup so Google can find you
- hosting and SSL
Yes. Everything on the site, including text, images and buttons, adjusts to fit any screen size.
I build every site with common accessibility practices in mind. A full ADA or WCAG accessibility audit isn’t included, but I can quote one separately if your business needs it.
You get two rounds of design changes before your site goes live, and we’ll work through them together. If you need more, extra rounds are $40 an hour, and I’ll always get your OK first. After launch, small edits come out of your 2 included hours each month.
I need your text, photos and logo within 14 days of signing, and replies to my questions within 5 business days. If anything comes in late, the launch date moves back by the same amount of time. If you’re only getting the AI Receptionist or Follow-Up Assistant, I need your business info (services, hours, prices and common questions), access to your calendar, and your phone details within 14 days instead.
Usually about 2 weeks after I receive your content (your text, photos and logo). If anything comes in late, the launch moves back by the same amount of time.
If you don’t have a website yet, people who search Google for what you do find your competitors and not you. I’ll fix that. Your new site will be fast, mobile-friendly and built so Google can find it, which means more people can find you when they search for your business or the services you offer. Every month I’ll also keep an eye on your SEO to help keep you visible. I can’t promise a #1 spot or a specific number of new customers, and honestly nobody can. But going from no website to a professional one is one of the biggest steps you can take to get found online. If you already have a website, the AI Receptionist and Follow-Up Assistant help in a different way: they answer calls you’d otherwise miss and follow up with new leads fast, so fewer customers slip through the cracks.
Yes. I built that demo specifically for your business so you could see what you’d be getting. Once you sign, I’ll customize it with your own photos, text and details.
Yes. AI tools help me write code and draft copy, which lets me work faster and keep prices fair. I review, test and approve every site myself, and I’m responsible for the finished product. If anyone ever raises a copyright concern about something on your site, I’ll replace it right away.
Yes, I can connect your existing domain to your new site. I don’t move or reuse your old website or its files. Every site is built fresh with the text and photos you send, so it starts clean and secure. If you keep your domain with the company you bought it from, you’ll keep paying its yearly renewal there, usually about $10–20 a year. If I register a new domain for you, it’s included in your plan.
It answers your calls 24 hours a day, including nights, weekends and holidays, and it books appointments straight into your calendar. It tells callers they’re talking with an AI assistant. It’s $449 a month with a 3-month minimum, and you can get it with a website plan or on its own.
It does three things automatically:
- texts people back when you miss their call
- asks your customers for a Google review after each job
- follows up with new leads within moments of them reaching out
It’s $449 a month with a 3-month minimum, and you can get it with a website plan or on its own.
It’s a chat box on your website that answers customer questions 24/7, using your services, hours and prices. It tells visitors they’re chatting with an AI assistant. It’s $199 a month with a 3-month minimum.
Yes. Already have a website? The AI Receptionist and Follow-Up Assistant are also available on their own, no website plan needed. You can pick one or both. It’s the same price, $449 a month each with a 3-month minimum, under a separate AI Services Agreement. AI Website Chat is only available on websites I build.
You’re working with ColdFire Digital LLC, a Colorado company. I’m Antonio, the CEO, and I either do or personally oversee every part of your project.
I’m already watching for that. Uptime monitoring and security updates are part of your monthly plan, so if something goes wrong, I’m on it.
If you use the AI receptionist, chat or follow-up assistant, your customers’ calls, chats and texts are used only to run your service. I never sell them or use them for marketing. If you leave, I’ll export your leads within 30 days of your request, and the rest is deleted within 90 days. For any privacy or data request, email privacy@coldfiredigital.com.
Questions? Email hello@coldfiredigital.com
FAQs
We have two plans. With Plan A — No Down Payment, you pay $499 a month and nothing upfront. With Plan B — Down Payment, Lower Monthly, you pay $1,355 as a down payment, which covers your website and your first month, and then $256 a month after that. Both plans include the same website and the same service.
The monthly fee pays for me looking after your website every month. That includes:
- security updates to keep your site safe
- uptime monitoring so I know right away if something goes down
- ongoing SEO monitoring to help you stay visible on Google
- up to 2 hours of changes each month, like new photos, updated hours or a new service
Hosting, your SSL certificate, your domain name and basic SEO setup all come free with your plan. You’ll never get a separate bill for any of them.
Plan B saves you money over time, and the website is yours from the first payment either way. Plan A is easier if you’d rather not pay a large amount at the start. Pick whichever works better for your cash flow.
No. Hosting, SSL and your domain are all included. You’d only pay more in these cases:
- You ask for more than 2 hours of work in a month. Extra time is $40 an hour, and I’ll always get your OK first.
- A payment is more than 7 days late. That adds a $25 late fee.
- You choose one of the optional add-ons.
- Your AI receptionist or follow-up assistant runs up unusually high calling or texting charges. I’ll tell you in writing first, and you’d pay only what it actually costs me.
- You dispute a charge with your bank instead of contacting me first. Any dispute fee the bank charges me gets added.
You pay by card through a secure online checkout. I never see or handle your card number. After that, your monthly payment is charged automatically, and you get a receipt by email each time.
Yes. On either plan, it’s 100% yours as soon as your first payment goes through. On Plan A, that’s your first monthly payment. On Plan B, it’s the $1,355 down payment. When ownership transfers, I send you all your files and logins through a secure, encrypted transfer.
You do, from day one. Your domain is always registered in your name, never mine. I manage it for you while you’re a client.
Once the site is yours, you can do that. Give me 7 days’ notice and I’ll send you a complete copy of the site and help move it to whatever host you choose.
I may show screenshots of your finished site in my portfolio and marketing, and mention you as a customer. I never show your private information or your customers’ data. If you’d rather I didn’t, just email me at hello@coldfiredigital.com and I’ll stop.
Yes. There’s a 6-month minimum, and after that it’s month to month. Right now our first 5 clients get a shorter 3-month minimum, so if you sign now you’d get that. If you add the AI Receptionist, Follow-Up Assistant or AI Website Chat, you’ll sign one short extra document for that. You only need to read and sign it if you’re actually adding one. If you only want the AI Receptionist or Follow-Up Assistant without a website, you sign one AI Services Agreement instead, with a 3-month minimum and then month to month.
If you cancel before the minimum is up, the cancellation fee is half of the months you have left. Here’s an example on Plan A: if you cancel after your first month, 5 months are left, so the fee is half of 5 × $499, which is $1,247.50. The AI Receptionist, Follow-Up Assistant and AI Website Chat work the same way over their 3-month minimum: if you cancel a $449 service after your first month, 2 months are left, so the fee is half of 2 × $449, which is $449. Once the minimum is over, there’s no fee at all.
Email me at hello@coldfiredigital.com at least 30 days before your next billing date. Your service ends at the end of that billing cycle.
The Plan B down payment isn’t refundable, because it pays for design and build work that’s already done. Your contract also lists specific checks your finished site has to pass, like:
- loading securely
- working on phones
- the contact form delivering to your email
- having no broken links
If the site fails one of those checks, I fix it for free. If I can’t fix it within 30 days, you get back what you paid for that part.
After you approve the site, you also get a 30-day launch warranty: if something on that list stops working because of my build, I fix it free, and it doesn’t use up your 2 monthly maintenance hours.
For the AI Receptionist and Follow-Up Assistant, each one has to pass its own setup checks, like answering calls and booking to your calendar, or sending the missed-call text. If one doesn’t, I fix it for free. If I can’t fix it within 30 days, you get back what you paid for that service for that time.
You get:
- a custom-designed site with up to 5 pages, like Home, About, Services, Contact and Gallery or Menu
- a layout that works on phones, tablets and computers
- a contact form
- SEO setup so Google can find you
- hosting and SSL
Yes. Everything on the site, including text, images and buttons, adjusts to fit any screen size.
I build every site with common accessibility practices in mind. A full ADA or WCAG accessibility audit isn’t included, but I can quote one separately if your business needs it.
You get two rounds of design changes before your site goes live, and we’ll work through them together. If you need more, extra rounds are $40 an hour, and I’ll always get your OK first. After launch, small edits come out of your 2 included hours each month.
I need your text, photos and logo within 14 days of signing, and replies to my questions within 5 business days. If anything comes in late, the launch date moves back by the same amount of time. If you’re only getting the AI Receptionist or Follow-Up Assistant, I need your business info (services, hours, prices and common questions), access to your calendar, and your phone details within 14 days instead.
Usually about 2 weeks after I receive your content (your text, photos and logo). If anything comes in late, the launch moves back by the same amount of time.
If you don’t have a website yet, people who search Google for what you do find your competitors and not you. I’ll fix that. Your new site will be fast, mobile-friendly and built so Google can find it, which means more people can find you when they search for your business or the services you offer. Every month I’ll also keep an eye on your SEO to help keep you visible. I can’t promise a #1 spot or a specific number of new customers, and honestly nobody can. But going from no website to a professional one is one of the biggest steps you can take to get found online. If you already have a website, the AI Receptionist and Follow-Up Assistant help in a different way: they answer calls you’d otherwise miss and follow up with new leads fast, so fewer customers slip through the cracks.
Yes. I built that demo specifically for your business so you could see what you’d be getting. Once you sign, I’ll customize it with your own photos, text and details.
Yes. AI tools help me write code and draft copy, which lets me work faster and keep prices fair. I review, test and approve every site myself, and I’m responsible for the finished product. If anyone ever raises a copyright concern about something on your site, I’ll replace it right away.
Yes, I can connect your existing domain to your new site. I don’t move or reuse your old website or its files. Every site is built fresh with the text and photos you send, so it starts clean and secure. If you keep your domain with the company you bought it from, you’ll keep paying its yearly renewal there, usually about $10–20 a year. If I register a new domain for you, it’s included in your plan.
It answers your calls 24 hours a day, including nights, weekends and holidays, and it books appointments straight into your calendar. It tells callers they’re talking with an AI assistant. It’s $449 a month with a 3-month minimum, and you can get it with a website plan or on its own.
It does three things automatically:
- texts people back when you miss their call
- asks your customers for a Google review after each job
- follows up with new leads within moments of them reaching out
It’s $449 a month with a 3-month minimum, and you can get it with a website plan or on its own.
It’s a chat box on your website that answers customer questions 24/7, using your services, hours and prices. It tells visitors they’re chatting with an AI assistant. It’s $199 a month with a 3-month minimum.
Yes. Already have a website? The AI Receptionist and Follow-Up Assistant are also available on their own, no website plan needed. You can pick one or both. It’s the same price, $449 a month each with a 3-month minimum, under a separate AI Services Agreement. AI Website Chat is only available on websites I build.
You’re working with ColdFire Digital LLC, a Colorado company. I’m Antonio, the CEO, and I either do or personally oversee every part of your project.
I’m already watching for that. Uptime monitoring and security updates are part of your monthly plan, so if something goes wrong, I’m on it.
If you use the AI receptionist, chat or follow-up assistant, your customers’ calls, chats and texts are used only to run your service. I never sell them or use them for marketing. If you leave, I’ll export your leads within 30 days of your request, and the rest is deleted within 90 days. For any privacy or data request, email privacy@coldfiredigital.com.
Questions? Email hello@coldfiredigital.com