Terms of Service
ColdFire Digital LLC is a web designer and web developer. These Terms of Service ("Terms") govern your access to and use of all products, services, applications, and websites operated by ColdFire Digital LLC, a Colorado Limited Liability Company ("ColdFire Digital," "we," "our," or "us"), including web design and development services, AI receptionist and chat agent services, and related digital services (collectively, the "Services").
By accessing or using any of our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.
These Terms constitute a binding legal agreement. You represent that you are at least 18 years of age (or the legal age of majority in your jurisdiction) and have legal capacity to enter this agreement. If accepting on behalf of a business, you represent that you have authority to bind that business.
ColdFire Digital provides the following categories of digital services:
- Web Design & Development: Custom website design, development, hosting, and maintenance for small and local businesses
- AI Receptionist Services: Setup and management of AI-powered phone answering and appointment booking services using GoHighLevel
- AI Website Chat: Installation and configuration of AI-powered chat widgets for business websites that identify themselves to visitors as AI assistants
- Follow-Up Assistant: Setup and management of automated missed-call text-back, review requests, and lead follow-up using GoHighLevel
Individual services are subject to separate service agreements incorporated into these Terms by reference.
To the extent ColdFire Digital provides you with account access, dashboard credentials, or sub-account logins (including access to third-party platforms such as GoHighLevel or Tidio), you agree to:
- Provide accurate, current, and complete information
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use
- Take responsibility for all activity under your logins
ColdFire Digital reserves the right to suspend or revoke access that violates these Terms or applicable law.
For clients with a signed service agreement, cancellation, early cancellation fees, and what happens to your data after service ends are governed by that agreement and our Privacy Policy.
All fees are stated in the applicable service agreement or checkout page at the time of purchase. By providing payment information, you authorize ColdFire Digital to charge applicable fees.
- All payments processed securely through Stripe
- Prices in U.S. dollars, subject to change with reasonable notice
- Applicable taxes may be added based on your location
Refund Policy & Cancellation: Except as expressly set forth in a signed service agreement or required by applicable law, all fees, deposits, and payments made to ColdFire Digital LLC are non-refundable.
- Web Design Services: Governed by the cancellation, Early Cancellation Fee, and project-cancellation terms of your signed Web Design & Development Service Agreement
- AI Receptionist, AI Website Chat & Follow-Up Assistant: Governed by the minimum-term, renewal, and early cancellation terms of your signed service agreement, Add-On Addendum, or AI Services Agreement
All content, software, code, graphics, logos, trademarks, and materials created by ColdFire Digital are its exclusive property protected by applicable intellectual property laws.
Client Deliverables: For web design clients, ownership of the custom website transfers to the client as stated in the signed service agreement. ColdFire Digital keeps ownership of its reusable templates, code libraries, and development tools, which are licensed to the client as stated in that agreement, and keeps the right to show completed work in its portfolio unless the client opts out.
You agree not to use our Services to:
- Violate any applicable federal, state, or local law or regulation
- Infringe the intellectual property rights of ColdFire Digital or any third party
- Transmit spam, unsolicited communications, or malicious code
- Place outbound robocalls or AI-voice calls, or send marketing text messages, without the consent required by law
- Disable, remove, or alter the AI and call-recording disclosures built into our AI Receptionist and AI Website Chat
- Attempt to gain unauthorized access to any system, network, or account
- Harass, threaten, or harm any individual
- Collect or harvest personal data without authorization
- Damage, disable, or impair ColdFire Digital's systems
- Violate the terms of Stripe, GoHighLevel, Tidio, or any other integrated platform
Client Communications. Clients who use our AI Receptionist, AI Website Chat, or Follow-Up Assistant are the sender of every text message, email, and other communication sent to their customers through those services, and ColdFire Digital provides only the technology. Before adding contacts or sending messages, clients must obtain every consent the law requires, including under the Telephone Consumer Protection Act (TCPA), telemarketing laws, and carrier A2P 10DLC messaging rules.
Our Services may integrate with third-party platforms including GoHighLevel (AI Receptionist, AI Website Chat, Follow-Up Assistant, and text messaging), Tidio (AI Website Chat), Stripe (payments), and Cloudflare (website hosting). ColdFire Digital is not responsible for third-party availability or practices, and services that depend on these platforms are provided as is. Your use of third-party integrations is subject to their terms and privacy policies. Clients using our GoHighLevel-based services also agree to GoHighLevel’s Terms of Service, Code of Conduct, and Artificial Intelligence Acceptable Use Policy.
EXCEPT AS EXPRESSLY STATED IN A SIGNED SERVICE AGREEMENT (SUCH AS ITS LAUNCH WARRANTY), OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." COLDFIRE DIGITAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. WE DO NOT GUARANTEE ANY SPECIFIC BUSINESS RESULTS, LEADS, REVENUE, OR OUTCOMES FROM USE OF OUR SERVICES.
AI Output. Our AI Receptionist and AI Website Chat generate answers automatically, and those answers may sometimes be inaccurate, incomplete, or unexpected. ColdFire Digital does not warrant that AI-generated responses will be accurate or complete. Clients are responsible for reviewing the business information these tools rely on, monitoring their AI agents, and any prices, commitments, or appointment promises the AI gives their customers.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COLDFIRE DIGITAL'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO COLDFIRE DIGITAL IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) $250.00. IN NO EVENT SHALL COLDFIRE DIGITAL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES. NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD, OR ANY LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
You agree to indemnify, defend, and hold harmless ColdFire Digital and its members, officers, agents, and employees from any claims, damages, liabilities, penalties, fines, statutory damages, costs, or expenses (including reasonable attorneys' fees) arising from: (a) your misuse of our Services, or your negligence or willful misconduct; (b) your violation of these Terms; (c) your violation of any third party's rights; (d) content you submit through our Services; or (e) if you are a client using our AI Receptionist, AI Website Chat, or Follow-Up Assistant, any calls, text messages, or other communications sent or received through those services, and any actual or alleged violation of the TCPA, the CAN-SPAM Act, A2P 10DLC or other carrier messaging rules, telemarketing laws, call-recording, wiretapping, or AI-disclosure laws, or data-privacy laws.
These Terms are governed by the laws of the State of Colorado. Any dispute arising from these Terms or our Services shall be instituted exclusively in the state courts located in Adams County, Colorado (including small claims court where the amount in dispute qualifies), and you and ColdFire Digital each irrevocably consent to the personal jurisdiction and venue of those courts. Notwithstanding the foregoing, either you or ColdFire Digital may seek emergency injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.
CLASS ACTION AND JURY TRIAL WAIVER: TO THE EXTENT PERMITTED BY LAW, YOU AND COLDFIRE DIGITAL EACH AGREE TO BRING CLAIMS AGAINST THE OTHER ONLY INDIVIDUALLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION, AND EACH KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO A TRIAL BY JURY. If any part of this waiver is found unenforceable, that part will be removed and the rest of this Section will remain in effect.
We may update these Terms from time to time. Minor changes, such as corrections and clarifications, take effect when we post the updated Terms on this page with a new “Last Updated” date. For website visitors, any update takes effect when posted, and continued use of our website after that means you accept the revised Terms. For clients with an active service agreement, we will email the contact on file at least 14 days before any material change takes effect. If an active client does not agree to a material change, the client may cancel the affected services by written notice before the change takes effect, without paying an Early Cancellation Fee; otherwise, continued use of the Services after the change takes effect means the client accepts the revised Terms.
These Terms, together with any applicable service agreement, constitute the entire agreement between you and ColdFire Digital and supersede all prior negotiations, representations, or agreements. If these Terms conflict with a signed service agreement, the signed service agreement controls. If any provision of these Terms is found unenforceable, it will be limited or removed to the minimum extent necessary, and the rest of these Terms will remain in effect.
If you agree to receive text messages from ColdFire Digital (for example, by checking the text-message consent box on a form on coldfiredigital.com), you will receive messages about your inquiry, appointments, project updates, and customer support. After you opt in, we will send a text confirming your enrollment. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or HELP for help; you can also contact hello@coldfiredigital.com. Agreeing to receive text messages is not a condition of purchasing any service. Carriers are not liable for delayed or undelivered messages. Our Privacy Policy (coldfiredigital.com/privacy) explains how we handle your information.
ColdFire Digital LLC | Antonio Ruiz-Fernandez, CEO
Email: privacy@coldfiredigital.com
Website: coldfiredigital.com
Address: 5023 W 120th Ave #230, Broomfield, CO 80020
Terms of Service
ColdFire Digital LLC is a web designer and web developer. These Terms of Service ("Terms") govern your access to and use of all products, services, applications, and websites operated by ColdFire Digital LLC, a Colorado Limited Liability Company ("ColdFire Digital," "we," "our," or "us"), including web design and development services, AI receptionist and chat agent services, and related digital services (collectively, the "Services").
By accessing or using any of our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.
These Terms constitute a binding legal agreement. You represent that you are at least 18 years of age (or the legal age of majority in your jurisdiction) and have legal capacity to enter this agreement. If accepting on behalf of a business, you represent that you have authority to bind that business.
ColdFire Digital provides the following categories of digital services:
- Web Design & Development: Custom website design, development, hosting, and maintenance for small and local businesses
- AI Receptionist Services: Setup and management of AI-powered phone answering and appointment booking services using GoHighLevel
- AI Website Chat: Installation and configuration of AI-powered chat widgets for business websites that identify themselves to visitors as AI assistants
- Follow-Up Assistant: Setup and management of automated missed-call text-back, review requests, and lead follow-up using GoHighLevel
Individual services are subject to separate service agreements incorporated into these Terms by reference.
To the extent ColdFire Digital provides you with account access, dashboard credentials, or sub-account logins (including access to third-party platforms such as GoHighLevel or Tidio), you agree to:
- Provide accurate, current, and complete information
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use
- Take responsibility for all activity under your logins
ColdFire Digital reserves the right to suspend or revoke access that violates these Terms or applicable law.
For clients with a signed service agreement, cancellation, early cancellation fees, and what happens to your data after service ends are governed by that agreement and our Privacy Policy.
All fees are stated in the applicable service agreement or checkout page at the time of purchase. By providing payment information, you authorize ColdFire Digital to charge applicable fees.
- All payments processed securely through Stripe
- Prices in U.S. dollars, subject to change with reasonable notice
- Applicable taxes may be added based on your location
Refund Policy & Cancellation: Except as expressly set forth in a signed service agreement or required by applicable law, all fees, deposits, and payments made to ColdFire Digital LLC are non-refundable.
- Web Design Services: Governed by the cancellation, Early Cancellation Fee, and project-cancellation terms of your signed Web Design & Development Service Agreement
- AI Receptionist, AI Website Chat & Follow-Up Assistant: Governed by the minimum-term, renewal, and early cancellation terms of your signed service agreement, Add-On Addendum, or AI Services Agreement
All content, software, code, graphics, logos, trademarks, and materials created by ColdFire Digital are its exclusive property protected by applicable intellectual property laws.
Client Deliverables: For web design clients, ownership of the custom website transfers to the client as stated in the signed service agreement. ColdFire Digital keeps ownership of its reusable templates, code libraries, and development tools, which are licensed to the client as stated in that agreement, and keeps the right to show completed work in its portfolio unless the client opts out.
You agree not to use our Services to:
- Violate any applicable federal, state, or local law or regulation
- Infringe the intellectual property rights of ColdFire Digital or any third party
- Transmit spam, unsolicited communications, or malicious code
- Place outbound robocalls or AI-voice calls, or send marketing text messages, without the consent required by law
- Disable, remove, or alter the AI and call-recording disclosures built into our AI Receptionist and AI Website Chat
- Attempt to gain unauthorized access to any system, network, or account
- Harass, threaten, or harm any individual
- Collect or harvest personal data without authorization
- Damage, disable, or impair ColdFire Digital's systems
- Violate the terms of Stripe, GoHighLevel, Tidio, or any other integrated platform
Client Communications. Clients who use our AI Receptionist, AI Website Chat, or Follow-Up Assistant are the sender of every text message, email, and other communication sent to their customers through those services, and ColdFire Digital provides only the technology. Before adding contacts or sending messages, clients must obtain every consent the law requires, including under the Telephone Consumer Protection Act (TCPA), telemarketing laws, and carrier A2P 10DLC messaging rules.
Our Services may integrate with third-party platforms including GoHighLevel (AI Receptionist, AI Website Chat, Follow-Up Assistant, and text messaging), Tidio (AI Website Chat), Stripe (payments), and Cloudflare (website hosting). ColdFire Digital is not responsible for third-party availability or practices, and services that depend on these platforms are provided as is. Your use of third-party integrations is subject to their terms and privacy policies. Clients using our GoHighLevel-based services also agree to GoHighLevel’s Terms of Service, Code of Conduct, and Artificial Intelligence Acceptable Use Policy.
EXCEPT AS EXPRESSLY STATED IN A SIGNED SERVICE AGREEMENT (SUCH AS ITS LAUNCH WARRANTY), OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." COLDFIRE DIGITAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. WE DO NOT GUARANTEE ANY SPECIFIC BUSINESS RESULTS, LEADS, REVENUE, OR OUTCOMES FROM USE OF OUR SERVICES.
AI Output. Our AI Receptionist and AI Website Chat generate answers automatically, and those answers may sometimes be inaccurate, incomplete, or unexpected. ColdFire Digital does not warrant that AI-generated responses will be accurate or complete. Clients are responsible for reviewing the business information these tools rely on, monitoring their AI agents, and any prices, commitments, or appointment promises the AI gives their customers.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COLDFIRE DIGITAL'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO COLDFIRE DIGITAL IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) $250.00. IN NO EVENT SHALL COLDFIRE DIGITAL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES. NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD, OR ANY LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
You agree to indemnify, defend, and hold harmless ColdFire Digital and its members, officers, agents, and employees from any claims, damages, liabilities, penalties, fines, statutory damages, costs, or expenses (including reasonable attorneys' fees) arising from: (a) your misuse of our Services, or your negligence or willful misconduct; (b) your violation of these Terms; (c) your violation of any third party's rights; (d) content you submit through our Services; or (e) if you are a client using our AI Receptionist, AI Website Chat, or Follow-Up Assistant, any calls, text messages, or other communications sent or received through those services, and any actual or alleged violation of the TCPA, the CAN-SPAM Act, A2P 10DLC or other carrier messaging rules, telemarketing laws, call-recording, wiretapping, or AI-disclosure laws, or data-privacy laws.
These Terms are governed by the laws of the State of Colorado. Any dispute arising from these Terms or our Services shall be instituted exclusively in the state courts located in Adams County, Colorado (including small claims court where the amount in dispute qualifies), and you and ColdFire Digital each irrevocably consent to the personal jurisdiction and venue of those courts. Notwithstanding the foregoing, either you or ColdFire Digital may seek emergency injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.
CLASS ACTION AND JURY TRIAL WAIVER: TO THE EXTENT PERMITTED BY LAW, YOU AND COLDFIRE DIGITAL EACH AGREE TO BRING CLAIMS AGAINST THE OTHER ONLY INDIVIDUALLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION, AND EACH KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO A TRIAL BY JURY. If any part of this waiver is found unenforceable, that part will be removed and the rest of this Section will remain in effect.
We may update these Terms from time to time. Minor changes, such as corrections and clarifications, take effect when we post the updated Terms on this page with a new “Last Updated” date. For website visitors, any update takes effect when posted, and continued use of our website after that means you accept the revised Terms. For clients with an active service agreement, we will email the contact on file at least 14 days before any material change takes effect. If an active client does not agree to a material change, the client may cancel the affected services by written notice before the change takes effect, without paying an Early Cancellation Fee; otherwise, continued use of the Services after the change takes effect means the client accepts the revised Terms.
These Terms, together with any applicable service agreement, constitute the entire agreement between you and ColdFire Digital and supersede all prior negotiations, representations, or agreements. If these Terms conflict with a signed service agreement, the signed service agreement controls. If any provision of these Terms is found unenforceable, it will be limited or removed to the minimum extent necessary, and the rest of these Terms will remain in effect.
If you agree to receive text messages from ColdFire Digital (for example, by checking the text-message consent box on a form on coldfiredigital.com), you will receive messages about your inquiry, appointments, project updates, and customer support. After you opt in, we will send a text confirming your enrollment. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or HELP for help; you can also contact hello@coldfiredigital.com. Agreeing to receive text messages is not a condition of purchasing any service. Carriers are not liable for delayed or undelivered messages. Our Privacy Policy (coldfiredigital.com/privacy) explains how we handle your information.
ColdFire Digital LLC | Antonio Ruiz-Fernandez, CEO
Email: privacy@coldfiredigital.com
Website: coldfiredigital.com
Address: 5023 W 120th Ave #230, Broomfield, CO 80020